Shipping Info

UK Shipping

All items are sent via Royal Mail 2nd class in the UK, orders over £50 are sent via recorded delivery. I aim to ship orders within 3 working days (Monday – Friday) unless otherwise stated (for example, you’ve purchased a pre-order item).

International Shipping

I’m happy to ship worldwide, shipping rates are calculated on checkout but if you have any questions please give me a shout.

Items outside the UK are sent via Royal Mail Airmail. Unfortunately this method does not include tracking so if you would like to have your order tracked, please upgrade your shipping on checkout.

Depending on where you are in the world, orders can sometimes take up to 21 days to arrive (this is for Australia and the USA), however it’s generally around 5-7 days.

Returns & Replacements

I’m happy to accept returns for all items except earrings (these can’t be returned due to hygiene reasons), simply return the item unworn, unused and in it’s original packaging within 14 days for a refund, credit note or exchange.

I cannot accept returns on personalised items unless they’re faulty.

Unless the item is faulty, you are responsible for any cost of returns, I’d strongly recommend sending your item via tracked post.

Vikki Quinlan
OWNER, DESIGNER & CHIEF TEA MAKER